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23 questions
Our products are sourced from Japan and Korea, known for advanced skincare innovation. We prioritize dermatologist-minded, high-performance, clean formulations suited to…
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Yes. Many of our Japanese and Korean products are dermatologist-tested and hypoallergenic, making them a strong fit for sensitive, acne-prone, or reactive skin. Check eac…
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Most facial serums can be used morning or night. Daytime is fine when followed by moisturizer and sunscreen; nighttime is often when repair-focused actives work best.
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Use a hydrating cleanser, apply moisturizer while skin is still slightly damp, and look for humectants like glycerin or hyaluronic acid. Layer lighter textures first, the…
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Wash your face twice daily with lukewarm water and a mild cleanser to clear impurities, dead skin, and excess oil. Avoid scrubbing, keep hands off your face, and use non-…
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Yes. Choose a gentle, fragrance-free sunscreen made for sensitive skin. An SPF 30 formula is a solid everyday choice; higher SPF is fine if your skin tolerates it—always…
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Acne is often driven by excess oil, clogged pores, bacteria, and hormonal changes. Diet, stress, and certain skincare products can also play a role.
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Cleanse twice daily, avoid touching your face, choose non-comedogenic products, and stay consistent with hydration and a balanced routine.
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Stretch marks often appear when skin stretches quickly and supporting fibers are strained. Consistent moisturizing and products with vitamin C or retinoids may help softe…
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Many scars darken with sun exposure, so daily SPF matters. Topical vitamin C, vitamin E, and gentle exfoliation can support fading of mild marks. Deeper scars may need pr…
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Dry, tight skin can come from low humidity, harsh cleansers, hot showers, aging, or conditions such as eczema. Switch to a gentler cleanser and seal moisture in right aft…
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Use a gentle foaming cleanser, oil-free moisturizers, and mattifying products as needed. Blotting papers can help manage shine during the day without stripping your skin.
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Pore size is largely genetic. Regular, gentle exfoliation and products with retinoids or niacinamide can minimize how noticeable pores look.
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Sun exposure, hormonal changes, acne marks, and inflammation can all lead to hyperpigmentation. Daily sunscreen is one of the best ways to prevent new spots.
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Most UAE orders are prepared quickly and delivered within a few business days, depending on your emirate and stock availability. You will receive tracking updates once yo…
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Yes. After your order ships, tracking details are shared by email or SMS where available. You can also reach our support team with your order number for a status update.
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Cash on delivery may be available for eligible UAE orders. Available payment methods are shown at checkout based on your location and order type.
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Unused products in original packaging may be eligible for return or exchange within the timeframe stated in our Terms & Conditions. Opened or used skincare items may be r…
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Message us through the Contact page with your order number, the product name, and the reason for return. Our team will confirm eligibility and share return instructions.
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Our Skin Analyser helps assess visible skin concerns so we can suggest better-matched product routines. It is a helpful starting point for personalized recommendations an…
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Analysis highlights concerns such as dryness, oiliness, or uneven tone. From there, we can point you toward cleansers, serums, and moisturizers that better match your ski…
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We offer aesthetic and skincare treatments designed to complement at-home routines. Browse our Aesthetics / Services page for current options, or contact the clinic team…
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Mild scars often improve with topicals containing retinoids, vitamin C, or AHAs. Deeper scars may benefit from dermatological procedures such as chemical peels, microneed…
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